Terms & Conditions
“Guest” is the person who resides in the property with the client, and may be the same person as the client.
“Client” is the person, who has the legal capacity to enter into a contract in Malta, and who arranges the accommodation at the property. They may also be the guest.
“Room or Property” is the specific property in which the guest resides.
“Accommodation period” is the time in which the guest resides at the property.
“Security deposit” is the money held or the credit card number in some cases against any breakages or damage done to the property during the accommodation period.
“Inventories” are schedules of Furniture and Fittings, including their condition. They can be taken at the beginning and end of the accommodation period. They are useful in preventing deposit disputes.
Who we are
When you do business with us you are transacting with Caerus Business & Trading Malta, a company registered in Malta, with company registration number P1279 and with registered address at 8, Triq il-Ferrovija, Hamrun, HMR1902, Malta. Any reference in these terms and conditions to ‘us’ or ‘we’ or ‘our’ shall mean a reference to this company unless otherwise stated.
When booking accommodation in Malta make sure to request the MTA (Malta Tourism Authority) License. There are many fraudulent individuals who con tourists into booking phantom accommodation.
Fauzia B&B is legally licensed by the Malta Tourism Authority.
MTA License: HF/10732
Booking process and payment
We must confirm availability before confirming any reservations. Upon confirming a reservation we require 50% payment of the reservation unless stated otherwise upon confirmation. Your reservation is not confirmed until the deposit payment has been received by us. The client will then be issued with a booking confirmation and receipt of deposit payment. We will then provide you with location details, the property terms and conditions and any key collection process. Any person booking on behalf of a guest shall be termed the client and shall be bound by these Terms and Conditions.
Bookings done on other websites such AIRBNB, Expedia, etc., should be confirmed for availability prior to payment.
No reservation is confirmed unless the client has received a booking confirmation from us. Booking confirmations will be sent via email or post on receipt of deposit payment unless stated otherwise.
Prices stated on our website are fixed. We reserve the right to amend any prices stated on the website at any time. Prices quoted are inclusive of VAT unless stated. Prices exclude ECO TAX. Prices quoted are for accommodation only and any extras are not included in the stated price and will consequently be charged to the client as appropriate.
Currency and exchange rates
All prices and currencies stated on the website will be charged in Euro (€ / EUR).
Payment terms as specified at the time of booking. No accommodation will be provided at check-in unless we have received cleared funds or else the client pays by cash. Failure to pay in accordance with the agreed terms and conditions may result in retraction of reserved accommodation.
We accept the following methods of payment: Bank to Bank transfer to our account as stated below. Paypal as the only online payment option and Credit Card / Debit Card (Mastercard, Visa, American Express) only at the property. We also accept Money Transfers to Revolut using Mobile No. +356 79826981. However, we prefer Bank Transfers for the deposit and cash payments at the property. We will issue a fiscal receipt upon any type of payment.
Regrettably, we do not accept any type of cheques.
When sending a remittance please quote our booking reservation number/reservation name. A copy of the bank transfer request should be emailed to us. All bank charges must be paid for by the client. The full balance for accommodation costs must be received after all relevant bank charges are made. International bank transfers will incur fees, so please discuss this with your bank prior to commencing payment.
Please transfer deposit to:
Swift Code / BIC: APSBMTMT
Name: Caerus B&T Malta
Bank: APS Bank
V.A.T (Value Added Tax)
VAT will be included in the quoted price within your reservation total unless otherwise stated. We reserve the right to adjust the quoted rates should local legislation oblige us to alter the application or change the rate of VAT. If you have any concerns please contact us.
The Government of Malta has introduced an Environmental Contribution on stays at all types of accommodation. This means if you are 18 years or older on the day of arrival, you will be required to pay an Environmental Contribution amounting to 0.50c per person per night, up to a maximum of 5.00 euros per person. The ECO tax is not included in your room rate and will be charged for separately and this will be payable on arrival at the property. This payment can only be taken in cash.
Upon confirming a reservation, we will require a security deposit to be given either prior to arrival or upon check-in. A security deposit is to be provided in cash. The value of the security deposit will be quoted to you beforehand and will be dependent on the length of stay, and on the accommodation/services booked.
Credit card imprints may be required on or prior to arrival to cover the cost of any key deposit or any extras. Any extras must be settled in full prior to the client’s departure. Clients should be aware that they will be liable for any damages or breakages caused whilst in the accommodation. The security deposit will be returned in full to the client within seven (7) days of the end of your stay, provided there have been no breakages or damages to the accommodation by the guest.
Cancellation of reservations
Any cancellations will be subject to a cancellation fee as follows:
• Free cancellation up to 14 days prior arrival and no later than 3pm local time. After that, any modifications and late cancellations no deposit is refunded.
Check-in and Check-out
Check-in time is 15:00 hours and check-out time is 10:00 hours. Any request for any alterations to these check-in and check-out times will be considered by the owners on a purely case-by-case basis.
Amendments to reservations
Amendments to reservations can be made free of charge till 3pm local time on the day prior to arrival. Please note that we do not accept any responsibility for lack of availability that may become apparent at the time of an amendment. No refunds are given for amendemnets done within the 14 days prior to arrival date.
We reserve the right to terminate the Contract immediately if payment of any sum due to us is not made on the due date.
Arrivals and departures
The client must arrive on the date specified upon confirmation. If the client does not arrive (without any notice to us) within 24 hours, the reservation will be deemed as a ‘no show’ and any charges due in connection with the reservation of that date shall be forfeited in full in our favour, and shall not be refundable in any way. The client must depart on the date set out on the confirmation issued by us.
Extensions to reservations
If the client wishes to extend the reservation period as set out in the original confirmation, the client must do so by notifying us and confirming the extension and paying prior to the date of the original departure.
Breakages and damages
The client named on the reservation confirmation is directly responsible for all breakages and damages to the accommodation caused by the client or the other person on the booking. If there are breakages or damages unnoticed at the time of check-out, we will notify the client by email within seven (7) days of the client leaving, providing a detailed breakdown of the issues and the costs of rectifying them.
Queries or complaints
Queries or complaints should be brought to the owners' attention immediately using the email address: firstname.lastname@example.org or by phone on +356 79826981 / +356 99701821. We will try to tackle any justified query or complaint as soon as possible.
Internet services are provided by third party suppliers and we cannot be held responsible for any inconsistencies of service.
Use of the internet is to be limited to a reasonable use thereof. Clients agree to abide by the laws of Malta, and/or any other international legal conventions insofar as the viewing, downloading, uploading, sharing or use of any content on the internet is concerned.
We regret that no pets are allowed on the premises. Only guide dogs for visually impaired people or other dogs assisting people with special needs are allowed.
Chargers and other electric devices
In the interests of ensuring the highest health and safety standards, we require that you only use good quality, branded electronic chargers for your electrical devices. Examples of a branded electronic devices are; Apple, Samsung, Nokia, BlackBerry, Sony etc.
Please do not bring to Malta, or purchase in Malta, chargers to charge any electronic device that does not conform to EU safety standards, and is not ‘CE’ marked.
Privacy and Personal data
All personal data provided to us will be processed purely for the purposes of providing the accommodation services to you and will be processed in full accordance with Chapter 440 of the Laws of Malta (Data Protection Act, 2001), and subsidiary legislation arising thereunder. In using this website, and in providing us with all or any personal data necessary for making a reservation implies that you consent to the processing of personal data by us. In the event that the guest data provided relates to third parties who are not the client, you shall be solely and exclusively responsible to ensure that you have obtained the necessary third-party consent to register this personal data with us. We do not disclose personal data to third parties other than as permitted by you or by law.
Should you wish to correct, delete or amend in any manner any personal data processed by us, you may contact us on this email address: email@example.com.
This site makes use of ‘cookies’ and your use of this site implies your acceptance of this.
We shall not be liable to any person by reason of any delay or failure to perform any of our obligations under the contract if the delay or failure was due to circumstances or cause beyond our control, or by any Act of God.
Jurisdiction and Dispute Resolution
These terms and conditions form a binding contract on you and shall be governed, interpreted and construed in accordance with the laws of Malta.
All disputes arising from or in connection with our services (including any use of this website) shall enjoy the sole and exclusive jurisdiction of the courts of Malta.
Links to third party sites
This site may provide links to other internet sites that we feel may be of interest or of use to you. These terms and conditions govern this site only, and we do not assume any sort of responsibility for the content of any such third-party sites.